Return Policy

At Tech Nest, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return policy below.

1. Returns & Exchanges

  • Eligibility:
    You may request a return or exchange within 30 days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

  • Non-Returnable Items:
    Certain items such as perishable goods, digital downloads, or personalized products are not eligible for return unless they are defective or damaged.

2. Return Process

  1. Contact Us:
    Please reach out to our customer service team at chaudhaipratik0550@gmail.com with your order number and reason for the return.

  2. Approval:
    Once your request is approved, you will receive detailed return instructions and, if applicable, a Return Merchandise Authorization (RMA) number.

  3. Shipping Your Return:

    • Pack the item securely in its original packaging.
    • Include your RMA number and a copy of your receipt or proof of purchase.
    • Ship the package to the address provided in the return instructions.
    • Please note: You are responsible for return shipping costs unless the item is defective or the return is due to our error.

3. Refunds

  • Inspection:
    Upon receiving your return, we will inspect the item to ensure it meets our return criteria.

  • Processing Refunds:
    If the return is approved, a refund will be issued to your original method of payment within [number of days] days after the inspection.

  • Partial Refunds:
    In some cases, only partial refunds may be granted (for example, if items are not in perfect condition, are damaged, or missing parts for reasons not due to our error).

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at chaudharipratik0550@gmail.com. We will work with you to provide a replacement or issue a full refund, including any applicable return shipping charges.

5. Exchanges

To exchange an item for a different size, color, or product, please follow the return process above. Once your return is processed, you may place a new order for the desired item.

6. Contact Information

For any questions or further assistance regarding our return policy, please contact us at:

  • Email: chaudharipratik0550@gmail.com
  • Phone: +91 9974166455

Note: This Return Policy is subject to change without notice. Please review it periodically for updates.